Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you book with us. By booking or interacting with our services, you consent to the collection and use of information as described in this policy.

1. Information We Collect

• Personal Information: We collect personal details such as your name, contact number, email address, payment information, and identification (for verification purposes).
• Booking Information: We collect information related to your reservation, such as check-in/check-out dates, special requests, and payment details.
• Usage Data: We collect non-personal information such as how you interact with our website (e.g., browsing activity, IP address).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm bookings and transactions.
• To communicate with you regarding your stay, including check-in/check-out details, cancellations, and modifications.
• To improve our services, website, and overall guest experience.
• To send marketing communications if you have opted in (you can unsubscribe at any time).
• To comply with legal and regulatory requirements.

3. Data Protection and Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. All sensitive information, such as payment details, is encrypted using secure encryption methods.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party service providers who assist us in processing payments, managing bookings, and improving our services.
• Legal Requirements: If required by law, or to protect our rights, we may disclose your personal information to authorities.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, track website performance, and personalize your experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

6. Your Rights

You have the right to:

• Access and update your personal information at any time.
• Request the deletion of your personal data, subject to applicable legal and contractual obligations.
• Opt out of receiving marketing communications by following the unsubscribe instructions or contacting us directly.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the revised policy will be posted on our website with an updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about your privacy or our privacy practices, please contact us at travelandreside@gmail.com