Terms & Conditions
Welcome to our property! By booking and staying with us, you agree to comply with the following terms and conditions.
1. Check-In and Check-Out
- Check-in time is as communicated upon booking.
- Check-out time is strictly 12:00 PM. A 15-minute grace period is provided; failure to vacate after this time will result in forfeiture of the caution fee.
2. Occupancy
- Maximum overnight guests:
- 2-bedroom apartment: 4 guests
- 1-bedroom apartment: 2 guests
- Visitors must not exceed the allowed number and are not permitted to sleep over. Additional overnight guests will incur a charge of ₦20,000 per person per day.
3. Property Usage
- Parties and Loud Music: Not allowed under any circumstances.
- Smoking: Smoking is only permitted on balconies or designated areas. Burns or damages caused by smoking will incur a fine of ₦150,000 or the replacement cost of damaged items.
- Commercial Activities: Videos or photoshoots for commercial purposes require prior approval.
- Damages: Any damages caused to the property or its contents will be charged according to the value and may affect the caution fee.
4. Caution Fee
- A refundable caution fee will be collected upon check-in.
- Refunds will be processed within 24 hours after check-out if no damages or missing items are found. If there are issues, refunds will be processed within 4-7 working days, depending on the assessment.
5. Cleaning Services
- Cleaning and linen changes are provided every 2 days.
- Requests for additional cleaning or linen changes before the scheduled time will attract a fee of ₦5,000.
6. Parking
- Each booking allows for parking one car only.
7. Cancellation Policy
- Full refund: For cancellations within 48 hours of booking, if the check-in date is at least 30 days away.
- 50% refund: For cancellations made at least 15 days before check-in.
- No refund: For cancellations made less than 15 days before check-in.
8. Behavior and Composure
- Guests are expected to maintain decorum and avoid loitering or indecent exposure within the premises.
- Playing loud music or engaging in disruptive behavior is prohibited.
9. Electricity and Fire Safety
- Turn off all electrical switches, including lights and air conditioning, when not in use or when leaving the property to prevent fire hazards.
10. Liability
- We are not responsible for any loss, damage, or theft of personal belongings during your stay. Guests are advised to take necessary precautions.
By completing your booking, you acknowledge that you have read and agree to these terms and conditions. Non-compliance may result in penalties or loss of privileges.
Thank you for choosing us for your stay!